Privacy Policy
Last Updated: February 2025
At Muhalab Adam Real Estate Intelligence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
• Personal Information: Name, email address, phone number, date of birth when you register or contact us.
• Investment Preferences: Property types, budget ranges, preferred locations, and investment goals you share with us.
• Communication Data: Messages, inquiries, and feedback you send through our platform.
• Payment Information: When applicable, billing details for premium services.
We also automatically collect certain information when you visit our website:
• Device Information: Browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, click patterns, and navigation paths.
• Location Data: General geographic location based on IP address.
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Service Delivery: To provide real estate intelligence, market analysis, and investment recommendations.
• Personalization: To tailor content, property suggestions, and market insights to your preferences.
• Communication: To send newsletters, market updates, payment reminders, and respond to inquiries.
• Marketing: With your consent, to send promotional materials about new projects and investment opportunities.
• Analytics: To understand how users interact with our platform and improve our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address technical issues and fraudulent activities.
3. Cookies and Tracking Technologies
Main Types of Cookies
Cookies are typically classified into four main categories:
1. Strictly Necessary Cookies
These files are essential for the website to function.
• Function: Enable you to navigate the site and use its basic features, such as logging in or saving your preferences.
• Consent: We do not give you the option to reject them because they are purely technical - without them, the service would not work.
2. Performance Cookies (Analytics)
Collect anonymous information about how visitors use the website.
• Function: Identify the most visited pages and where technical errors occur. Help us improve the speed and usability of the site.
• Example: Google Analytics.
3. Functional Cookies
Make the website "remember" your personal choices.
• Function: Save your preferred language, geographic region, or font size you chose.
• Goal: Provide a customized experience every time you return to the site.
4. Targeting/Advertising Cookies
This type is the most controversial and the main reason for consent popups.
• Function: Track your online activity to build a profile of your interests.
• Goal: Show you relevant ads instead of random ones, and prevent the same ad from appearing multiple times.
Controlling Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Third-Party Services We Use:
- Google Analytics (analytics and performance tracking)
- Meta Pixel (advertising and remarketing)
- Calendly (appointment scheduling)
- Resend (email communications)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
• Service Providers: With trusted third parties who assist us in operating our website, conducting business, or providing services (e.g., email providers, payment processors).
• Business Partners: With real estate developers and partners when you express interest in specific properties, with your consent.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Protection: To protect our rights, privacy, safety, or property, and that of our users.
5. Data Retention
We retain your personal information for as long as necessary to:
• Provide our services and fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements
When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Receive your data in a structured, commonly used format.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
To exercise these rights, contact us at privacy@muhalabadam.com
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
• Encryption of data in transit (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the United Arab Emirates. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Muhalab Adam Real Estate Intelligence
Email: info@muhalabadam.com
Phone: +971 54 780 8662
Address: Dubai, United Arab Emirates
For complaints, you may also contact the relevant data protection authority in your jurisdiction.